Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-harlingen-texas.primarycareaid.com (hereinafter referred to as “Companion Care Harlingen Texas,” “we,” or “our”). We are dedicated to protecting your privacy and securing your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before sharing any personal information.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting our website(s) and interacting with its content.
  3. Subscribing to our newsletters, emails, or other communications.
  4. Making purchases on our platform.

Personal Data Collection

We collect several categories of personal data, including:

  1. Account Information: Details required to set up and manage your user account.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  3. Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction history.
  4. Purchase Information: Items purchased, purchase frequency, and order details.
  5. Mobile Device Identifiers: Unique device identifiers, operating system information, and mobile network data.
  6. Location Data: Geolocation information from your device when you use our location-based services.
  7. Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  8. Social Media Information: User profiles, interactions, and content shared on social media platforms (if linked to your account).
  9. Product Information: Details about the products you interact with, including preferences and usage patterns.

We gather this data through various means: direct user input, automated tracking technologies, forms, surveys, and third-party partnerships.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve different functions:

  1. Strictly Necessary: These ensure basic functionalities of our website, such as enabling login sessions and site navigation.
  2. Preference: Cookies remember your preferences and settings to personalize your experience.
  3. Analytics: Used by analytics tools to gather information about how visitors use our site, helping us improve its performance.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data.

Security Measures

Companion Care Harlingen Texas implements robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards.
  • Access Controls: Only authorized personnel have access to sensitive information, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or solicit personal data from individuals under the age of 18. If you believe we have collected such data in error, please contact us at the address provided below.

Your Rights (Depending on Your Location)

The privacy laws governing our operations vary across regions. Here are some common rights you may have:

  • Access: The right to request access to and review the personal data we hold about you.
  • Rectification: Correcting any inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Requesting the deletion of your personal data under certain circumstances.
  • Restriction: Limiting the processing of your data in specific situations.
  • Data Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your personal data for direct marketing or other purposes.
  • Non-Discrimination: The right not to be discriminated against for refusing to provide personal data or exercising your privacy rights.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond to your request as quickly as possible within the time frame permitted by law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any privacy-related inquiries, requests for information, or complaints, please contact us at:

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Companion Care Harlingen Texas.